A. General FAQ – Residential Housekeeping:

^{What residential housekeeping services does ProPlus Ménage offer?}

ProPlus Ménage offers residential housekeeping services designed for people who want to keep their home, condo, or apartment clean and well maintained. Tasks and frequency are confirmed based on your needs and available services.

In which cities does ProPlus Ménage offer its services?

ProPlus Ménage serves certain areas of Montreal’s South Shore and Montérégie. Contact the company to confirm availability at your address and the services offered in your area.

How much does residential housekeeping cost?

The price depends on factors such as the size of the home, the number of rooms and bathrooms, the condition of the home, the tasks requested, and the frequency. Request a personalized quote to get a price tailored to your needs.

What does regular housekeeping include?

Depending on the tasks agreed upon, the service may include dusting accessible surfaces, cleaning the kitchen and bathrooms, and vacuuming and washing floors. Confirm the list of
tasks before booking.

How often should a home be cleaned?

The frequency depends on your lifestyle, the number of occupants, the presence of pets, and how the rooms are used. A weekly, biweekly, or one-time service can be considered

depending on availability.

How do I get a quote for housekeeping services?

Provide your city, the type and approximate size of the home, the desired frequency, and the tasks to be performed. This information will help assess your needs.

B. FAQ – Commercial Cleaning

What types of premises may require commercial cleaning services?

Needs for commercial cleaning services vary by location: offices, clinics, daycares, shops, common areas, buildings, schools, and other professional spaces. Contact ProPlus Ménage to confirm the types of facilities covered.

What does a commercial cleaning service include?

Depending on the agreement, the scope may include cleaning offices and accessible surfaces, maintaining floors and washrooms, cleaning common areas, and managing waste. The exact list should be stated in the quote or contract.

How much does commercial cleaning cost in Quebec?

The price depends on the size of the space, the type of premises, foot traffic, tasks, frequency, and hours of service. An on-site visit or detailed assessment helps prepare a more accurate quote.

How often should offices or a business be cleaned?

The frequency depends on the number of employees, foot traffic, restroom usage, and the requirements of the space. Some areas need several visits per week, while others can be maintained less often.

Can commercial cleaning be done in the evening or on the weekend?

The schedule depends on availability and agreed-upon terms. Please specify your business hours, any access restrictions, and the times when cleaning would least disrupt your operations.

What is the difference between one-time commercial cleaning and a regular contract?

One-time cleaning meets a single need. A regular contract generally defines the frequency,
areas to be cleaned, planned tasks, and follow-up procedures. The choice depends on the needs of the facility.
Are products and equipment included in a commercial contract?
This depends on the offer selected. The quote should specify who provides the products, equipment, and sanitary consumables, if applicable.

How do I prepare a quote request for commercial premises?

Specify the address, type of facility, size, areas to be cleaned, desired frequency, possible schedules, and any special requirements. A site visit may be needed to clearly define the tasks.

How can I check the quality of a commercial cleaning service?

Define the tasks and frequency for each area, designate a point of contact, and agree on a method for reporting missed tasks or requesting adjustments. Expectations should be clear from the start.

C. FAQ – Deep Cleaning and Thorough Cleaning

What does a residential deep cleaning include?

A deep cleaning involves a more thorough clean than regular housekeeping. Depending on the agreement, it may include surfaces and areas that are not cleaned during every visit. Ask for the exact list of tasks included.

What is the difference between deep cleaning and regular housekeeping?

Regular housekeeping helps maintain cleanliness over time. Deep cleaning targets a more detailed clean, for example when certain areas need extra attention.

How much does a deep cleaning cost in Quebec?

The price depends on the size of the home, the number of rooms, the condition of the home, the tasks requested, and the time required. A personalized quote helps clarify costs before the service begins.

How long does a deep cleaning take?

The duration varies depending on the size of the home, its condition, the number of people assigned to the job, and the tasks planned. Describe the space and your priorities when requesting a quote.

When is the best time for spring deep cleaning?

Spring deep cleaning can be scheduled whenever you want a more thorough clean after winter. The ideal timing mainly depends on your availability and the condition of the home.

Which rooms should be included in a deep cleaning?

The kitchen, bathrooms, bedrooms, and living areas are often given priority. You can also ask whether additional tasks, such as cleaning inside appliances, moldings, or doors, are available.

Does deep cleaning include the inside of the oven, refrigerator, and cabinets?

These tasks may be considered optional or included in a specific scope, depending on the provider. Check that they are explicitly included in the quote.

What is the difference between deep cleaning and move-out/move-in cleaning?

Deep cleaning generally applies to an occupied home that needs a thorough clean.
Move-out/move-in cleaning is meant to prepare the space before an occupant leaves or arrives. The tasks involved may differ.

How should I prepare my home before a deep cleaning?

Put away personal items, clear surfaces, and point out priority or fragile areas.
Confirm any special tasks in advance, as well as items that should not be moved.

Do I need to be present during the deep cleaning?

Access arrangements should be agreed upon before the appointment. Confirm entry instructions, whether an occupant will be present, and how to secure the space.

D. FAQ – Post-Construction or Post-Renovation Cleaning

What is post-construction cleaning?

This is a cleaning service performed after construction or renovation work to remove residue and site dust. The methods required depend on the materials used, the condition of the space, and the scope of the work.

What is the difference between deep cleaning and post-construction cleaning?

Deep cleaning provides a more thorough clean of a home. Post-construction cleaning targets residue specific to the work done, which may require specific methods, equipment, and assessment.

How much does post-construction or post-renovation cleaning cost?

The price depends on the size of the space, the amount of dust, the residue to be removed, the number of rooms, and the number of visits required. An on-site assessment helps determine the scope of work.

Is the home ready to be lived in after the cleaning?

This depends on the condition of the site, the work completed, and the tasks included. Cleaning does not replace safety inspections or the completion of work by the relevant professionals.

When should post-construction cleaning be booked?

It is best to discuss the schedule with the contractor and the cleaning provider before the work is finished. The service should take place once the site is sufficiently ready and safe.

Contact Us:

ProPlus-Ménage
9160 Boulevard Leduc, Brossard, Quebec J4Y 0E3, Canada
514-659-7587
contact@menageproplus.com

FAQ – Housekeeping